Privacy Policy

Version 1.0, May 2018

Good data handling makes good business sense!

Donate4Refugees is committed to respecting your privacy and personal data and providing complete transparency over what data is being collected and why. We only use your data with your consent.

Privacy Statement and Privacy Policy

This Policy advises you how we collect, store and use the personal information you share with us.

Who we are

Donate4Refugees is a Registered Charity in England and Wales number 1168435. We provide grants and other support to fellow volunteers helping vulnerable victims of the refugee crisis in Europe.

Our website address is: https://www.donate4refugees.org.uk.

The personal information we collect

With your permission, we collect and store the following personal information - title, first name, family name, email address, and the town and country where you live.

For those giving permission for us to claim Gift Aid on your donation, then we also collect your house name or number, and your post code.

In the case of a company, we also collect your company name.

In the case of the volunteers we work with, we collect a telephone number and skype address, where these have been provided to us.

How we collect your personal information

Donor information is collected from the reports we run using our third-party donation sites including, but not limited to, CAFDonate, BT MyDonate, Facebook Fundraising, Just Giving and PayPal. On occasion we fundraise in partnership with another associated charity group and share the reports and your agreement to further contact. We sometimes ask you to share your personal information with us offline, e.g. by completing a form on a charity envelope at a fundraising event. Whether on or off-line, consent is deemed to have been given by ticking the relevant box.

Volunteer group administrator information is collected from our Volunteer Registration Form completed and submitted online via our secure website.

Anyone may also sign up for our Mailing List on our website or via Social Media.

How we store personal information

Personal information is stored by Donate4Refugees on one secure server here in the UK. Those who have given permission for us to contact them by email will also be added to our Mail Chimp mailing list; that is, their first name, family name and email address.

Reporting data breaches

In the event of a data breach, including a cyber attack or accidental leak, we commit to reporting this to the relevant authority within 72 hours.

How we use your personal information

We share the minimum information required with HMRC for the purposes of claiming Gift Aid where the donor has provided their information to us for this purpose. That is - title, first name, family name, house name or number and post code.

We use your personal information to email you and keep you up-to-date with how your charitable support is making a difference to refugee lives, and to inform you of any events coming up that might be interesting to you. You can update your details, or unsubscribe, at any time.

We do not share your personal information with any other third party.

How to obtain a copy of the personal information we hold about you

If you would like to obtain details of the personal information we hold about you, simply email us at info@donate4refugees.org.uk or complete the Contact Form on our website. Please note that we may need a few extra details from you in order to locate your record and, for data protection reasons, we can only send a record to the email address we have registered for it. We endeavour to send this information within 30 days of your request.

Third party websites

Our website, emails and social media pages may contain links to websites operated by third parties and we only connect to these sites in good faith of their business integrity and data security. However, Donate4Refugees is not responsible for privacy statements, notices, policies, services offered, or other site content displayed on any third party websites.

How to contact us

If you have any questions about this policy or how Donate4Refugees is using your personal information, please contact us by email info@donate4refugees.org.uk.

General Data Protection Regulation (GDPR)

Donate4Refugees is compliant with the EU General Data Protection Regulation (GDPR).